FAQs

Frequently Asked Questions

What services are offered through TCI?

What does it cost?

Does our company need to buy any software?

Does TCI have Electronic Medical Records (EMR's)?

Who handles my practice's patient phon calls?

Who is responsible for working aged receivables (AR)?

Who submits our claims to the insurance carrier?

What if the claim cannot be sent electronically or needs to be submitted with

patient notes?

Does TCI submit secondary claims?

Who handles patient statements?

Does TCI work with collection agencies?

Can I see a Demo of the Practice Management Solution and/or get a quote for any of TCI’s services?

 



 
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What services are offered through TCI?

  • Practice Management Solutions
  • Full Service Billing
  • Partnership Billing
  • Electronic Claim Submission
  • Provider Credentialing

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What does it cost?

TCI offers customized pricing to fit your practices’ needs.

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Does our company need to buy any software?

TCI provides a proven Practice Management Solution for all your needs. TCI hosts the Practice Management Solution which reduces hardware and support costs.

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Does TCI have Electronic Medical Records (EMR’s)?

TCI works with several national EMR programs.

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Who handles my practice’s patient phone calls?

TCI has a customer service department to answer patient inquires.

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Who is responsible for working aged receivables (AR)?

TCI’s Full Service and Partnership Billing Solutions handle all aspects of your AR.

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Who submits our claims to the insurance carrier?

Who submits our claims to he insurance carrier? TCI has an in-house electronic claims clearinghouse to submit all insurance claims.

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What if the claim cannot be sent electronically or needs to be submitted with patient notes?

TCI will submit all paper claims to the carrier.

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Does TCI submit secondary claims?

TCI will submit all secondary claims with copies of EOB’s with our Full service and Partnership billing plan.

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Who handles patient statements?

TCI would submit all your patient statements on the criteria you desire.

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Does TCI work with collection agencies?

TCI works closely with several collection agencies. It is up to the client on which collection agency we both choose to work with.  We work together on accounts which need to be sent for further collection efforts.

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Can I see a Demo of the Practice Management Solution and/or get a quote for any of TCI’s services?

Contact the Sales Department at (800) 327-1213

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